Virtual Hub Support and Guidance

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FREQUENTLY ASKED QUESTIONS (FAQ's)

GENERAL

  • 1.

    Why Choose KheloSports88?

  • 2.

    What Type of Entertainment Does KheloSports88 Offer?

  • 3.

    Can I use KheloSports88 for free?

  • 4.

    My experience is not loading on KheloSports88. What Should I Do?

  • 5.

    Where Can I Find Information About the KheloSports88 Affiliate Program?

  • 6.

    What Happens if I Lose My Internet Connection While Using KheloSports88?

  • 7.

    Where Can I Quickly Search for My Favorite Experiences?

  • 8.

    An Error or Technical Issue Occurred. What Can I Do?

  • 9.

    Can I Run Multiple Experiences at the Same Time?

  • 10.

    My Video Stream Keeps Freezing. What Should I Do?

  • 11.

    What Happens if a Hosting Error Occurs During an Activity?

  • 12.

    Can Hosts Help With Account Questions?

  • 13.

    Where Can I Find Limits for Interactive Rooms?

  • 14.

    Where Can I Find the Rules?

  • 15.

    What Is the Correct Spelling: KheloSport, KheloSports, Khelo sports, or KheloSports88?

REGISTRATION AND LOGIN

  • 1.

    How do I open an account with KheloSports88?

  • 2.

    What Information Do I Need to Register?

  • 3.

    I'm Having Problems Creating an Account. What Should I Do?

  • 4.

    Forgotten Your Username?

  • 5.

    Forgotten Your Password?

  • 6.

    Are There Any Age Restrictions?

  • 7.

    Can I Open an Account on Someone Else's Behalf?

  • 8.

    My Data Has Already Been Entered. What Should I Do?

  • 9.

    Can I Register More Than One Account?

  • 10.

    I Can't Log In. What Should I Do?

ACCOUNT AND VERIFICATION

  • 1.

    What Is KYC on KheloSports88?

  • 2.

    Which Documents Are Required?

  • 3.

    Can I Update My Account Details?

  • 4.

    What If I Refuse KYC Documents?

  • 5.

    Are My Documents Safe?

  • 6.

    Why Does KheloSports88 Need My Details?

  • 7.

    Does KheloSports88 Allow Underage Users?

  • 8.

    How Do I Close My Account?

  • 9.

    How Long Does Verification Take?

  • 10.

    Can I Submit Photocopied Documents?

  • 11.

    What If I Don't Have the Required Documents?

MOBILE

  • 1.

    How do I access KheloSports88 on a tablet or phone?

  • 2.

    Is my device compatible with the KheloSports88 App?

FUND MANAGEMENT

  • 1.

    What Methods Can I Use to Add Funds to My KheloSports88 Account?

  • 2.

    How Do I Add Funds?

  • 3.

    Minimum and Maximum Deposit Amounts:

  • 4.

    Minimum and Maximum Withdrawal Amounts:

  • 5.

    Accepted Currencies:

  • 6.

    How Do I Withdraw Funds?

  • 12.

    Is It Safe to Transfer Funds?

  • 13.

    Are There Charges for Deposits or Withdrawals?

  • 14.

    How Can I Cancel a Withdrawal?

  • 15.

    How Long Does Deposit Processing Take?

  • 16.

    How Long Does Withdrawal Processing Take?

  • 17.

    Do I Need to Deposit When Opening an Account?

  • 18.

    Can Someone Else Deposit Funds for Me?

  • 19.

    Why Was My Withdrawal Cancelled?

PROMOTIONS

  • 1.

    Where Can I See Available Promotions?

  • 2.

    Where Can I Check Active Promotions?

  • 3.

    Why Are My Funds Locked During a Promotion?

  • 4.

    How Can I Claim a Bonus?

  • 5.

    How Do I Cancel an Active Promotion?

  • 6.

    Do You Offer a First Deposit Bonus?

  • 7.

    Wagering Contribution Factors:

  • 8.

    Referral Bonus:

  • 9.

    How Do I Choose or Change My Alias?

  • 10.

    Where Can I Check My History?

LOYALTY PROGRAM (JEET PRIVILEGE)

  • 1.

    What Is Jeet Privilege?

  • 2.

    Where Do I Find Loyalty Points?

  • 3.

    How Do I Join?

  • 4.

    How Do I Earn Points?

  • 5.

    Are There Bonus Points?

  • 6.

    How Do I Redeem Points?

PRIVACY & SECURITY

  • 1.

    Is KheloSports88 Secure?

  • 2.

    Are Experiences Fair?

  • 3.

    Does KheloSports88 Use Cookies?

  • 4.

    What Is My Personal Information Used For?